Gong
Leading revenue intelligence platform that captures and analyzes sales conversations, emails, and customer interactions to improve forecasting, deal management, and sales team performance.
About
Gong is the #1 AI-powered revenue intelligence platform, founded in 2015 by CEO Amit Bendov and Eilon Reshef. The platform automatically captures and analyzes customer interactions from video calls, phone conversations, emails, and digital touchpoints using proprietary AI trained on 19 billion customer tickets. Serving over 4,500 customers including Fortune 10 companies like Microsoft, LinkedIn, and Snowflake, Gong transforms sales conversations into actionable insights for forecasting, coaching, and deal management. The platform offers three core modules: Conversation Intelligence (call recording and analysis), Gong Forecast (AI-powered revenue predictions with 95% accuracy), and Gong Engage (AI-driven sales outreach). Pricing is custom and typically ranges from $50-250 per user/month with annual contracts, often requiring 2-3 year commitments. While powerful, Gong's lack of transparent pricing and complex implementation (requiring dedicated RevOps resources) are noted concerns. The platform delivers significant ROI through improved forecast accuracy, reduced ramp time, and enhanced sales team performance.
Business Intelligence
Company
Gong
Market Recognition
Well KnownKnown in industry
Momentum
GrowingKey Features
- ✓Conversation intelligence (call recording and transcription)
- ✓Deal intelligence and pipeline visibility
- ✓Revenue forecasting with 95% accuracy
- ✓Email engagement tracking and analytics
- ✓AI-powered coaching and feedback
- ✓Call library and searchable transcripts
- ✓Real-time alerts and notifications
- ✓CRM auto-sync and data capture
- ✓Competitive intelligence tracking
- ✓Customer sentiment analysis
- ✓Meeting preparation and follow-up automation
- ✓Performance analytics and reporting
- ✓Integration with 300+ tools
- ✓Mobile app for on-the-go access
Use Cases
- →Sales conversation analysis
- →Revenue forecasting
- →Sales coaching and training
- →Deal risk identification
- →Pipeline management
- →Competitive intelligence
- →Customer sentiment tracking
- →Sales team performance analytics
- →Rep onboarding acceleration
- →Email engagement optimization
Integrations
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